TERMS AND CONDITIONS

1. DEFINITIONS

  1. The “Owner” is Hampton Event Hire

  2. The “Hirer” refers to the person, firm or corporation hiring equipment from

    the Owner

  3. The “Equipment” means all the equipment and accessories supplied to the

    Hirer

  4. “Terms” means these Terms and Conditions of Hire

2. HIRE PERIODS

i. Hire rates are based on a 1-3 day period. Extended hire periods can be arranged in the original booking of the Hirer and will depend on the availability of Equipment. Hampton Event Hire will provide a quote for an extended hire period on the request of the Hirer.

3. DEPOSIT, PAYMENTS AND OTHER FEES

  1. A non-refundable deposit of 40% of the total hire/service cost is required to be paid to Hampton Event Hire to confirm the Hirer’s booking. Deposit paid will come off the total bill payable. Deposits are required for all orders, with the exception of:

    1. Orders placed less than 30 days from delivery require full payment to secure the booking.

    2. All Custom Built or Special Purchase Equipment requires full payment at the point of booking to commence manufacture or buying process.

  2. Prices quoted are for delivery on street level. Extra charges may be payable for delivery to and removal from higher or lower levels.

  3. The total invoice must be paid 30 days before delivery or pickup of any Equipment. If the Hirer does not comply with this, Equipment will not be released and the deposit is non-refundable.

  4. If the Hirer requests to have item/s removed from the invoice after the deposit is paid the 40% deposit is non-refundable nor transferable. 

  5. All prices are quoted in Australian Dollars and include GST.

  6. A 25% surcharge will be incurred on gazette public holidays. 

4. CANCELLATION

  1. Booking deposits paid are non-refundable to cancellation, change-of-mind or change of date. No refund applies to deposit amounts.

  2. Any refunds will incur an administration fee of $95.00; your refund amount will be less this amount if a refund is eligible.

  3. Cancellations are requested in writing by email or letter by the Hirer stated
    on the invoice and can be sent to Hampton Event Hire, 2/76-78 Industry Drive, Tweed Heads South NSW 2486 or via email to enquiries@hamptoneventhire.com.

5. QUOTATIONS

 

  1. i. All quotes provided expire within 7 calendar days. Hampton Event Hire reserves the right to adjust the prices in any quotation once the expiry period has been reached. Equipment is hired on a ‘first come, first served’ basis and a quotation does not guarantee the availability of any/all items. 

  2. Cancellations made more than 30 days from delivery will receive a refund of any funds remitted, excluding the booking deposit.

  3. Cancellations made less than 30 days from delivery will receive a refund of delivery and collection fees only. The remainder of the bill must be paid in full as the cost of Equipment is considered cost of lost opportunity to Hampton Event Hire.

  4. No refund applies for Equipment cancelled on delivery.

  5. No refund applies to cancellations of Custom Built or Special Purchase

    Equipment and full payment must be paid by the Hirer.

  6. Booking deposits are non-transferable.

6. LIABILITY AND INDEMNITY

NOTE: All props are used and therefore reasonable signs of wear and tear will show as they are continual hire items.

  1. The Hirer assumes all responsibility for the Equipment from the time of delivery until collection by Hampton Event Hire and is liable for all Equipment damaged or lost during this period. Insurance is not covered by Hampton Event Hire once the Equipment has left the warehouse location (Unit 2, 76-78 Industry Drive, Tweed Heads South NSW 2486). The Hirer shall maintain at its expense liability, property and casualty insurance coverage in amount necessary to fully protect Hampton Event Hire Equipment against all claims, loss or damage of whatever nature or type.

  2. Any Equipment used outside is done so entirely at the risk of the Hirer. In no case should the Equipment be used or left outside in the rain or overnight.

  3. A security bond is required from the Hirer and held in the case of any and all damages, breakages, theft or unaccounted Equipment from Hampton Event Hire.

    1. The security bond amount will be determined based on your final order and is due with your final payment.

    2. The security bond will not be refunded until all Equipment is returned and in the same condition as prior to dispatch. Hampton Event Hire’s decision as to the condition of the Equipment prior to dispatch and on return shall be final.

  4. The security bond will be returned to the Hirer within 7 calendar days from the return date, less costs of any damages, breakages, professional-cleaning costs, repairs or shortages. If the amount owing for damaged, dirty or non- returned items exceeds the bond paid, then the Hirer must pay the difference.

  5. Upholstered items that are returned dirty will be professionally cleaned at our warehouse and an invoice will be issued to you for payment or taken out of your bond.

  6. For all chair cushions that are returned dirty, $2.00 per cushion is charge to clean.

  7. If an item is returned damaged but repairable, you will be sent an invoice for the cost of repairs and payment is required within seven days. 

  8. It is the responsibility of the Hirer to ensure all crockery and glassware is rinsed of food and drinks, and must be re-packaged exactly as delivered.

  9. In the event that Hampton Event Hire is issued with a fine due to the instructions of the Hirer, the fine will be payable by the Hirer.

  10. The Hirer agrees that all charges for hire loss, hire extension, damage and repair will be paid and that all collection fees, legal fees or any expenses involved in the collection of these charges will be paid by the Hirer. 

7. DELIVERY, SET-UP AND PICKUP

  1. There must be a site contact available at all times during the delivery and collection days to sign for both the delivery and collection. The Hirer must provide Hampton Event Hire with the name/s of this person/s and contact details. Drop off access must be arranged by the Hirers prior to driver arriving. Help may be required to lift furniture on arrival.

  2. If Hampton Event Hire is setting up Equipment, the Hirer is responsible for allowing sufficient time and access to the venue for set-up.

  3. When Equipment is received, it is the responsibility of the Hirer to check the itemized receipt to confirm all Equipment has been delivered. If item/s are missing from the order and are shown on the receipt, it is the responsibility of the Hirer to inform Hampton Event Hire immediately. 

EQUIPMENT HIRE AGREEMENT

To confirm your booking/order with Hampton Event Hire, please read the Terms and Conditions provided by Hampton Event Hire carefully as they apply to all sales and services provided by Hampton Event Hire. They specify the rights and obligations between both parties.

DEFINITIONS:
In these conditions;

  1. The “Hirer” refers to the person/s, firm or corporation hiring equipment from Hampton Event Hire.

  2. The ‘Equipment’ refers to all the equipment and accessories supplied to the Hirer by Hampton Event Hire.

The Hirer, as outlined on the invoice, must read and accept the below Equipment Hire Agreement.

If you agree to this Equipment Hire Agreement and the Terms and Conditions provided by Hampton Event Hire, to complete your booking please sign and return to:

E m a i l : admin@hamptoneventhire.com
Postal: Hampton Event Hire, 2/76-78 Industry Drive, Tweed Heads South NSW 2486
This agreement is between Hampton Event Hire and the Hirer/s. It permits the Hirer/s to use the equipment on the terms and conditions of this agreement.

In completing this agreement the parties must:

Complete the particulars below; Sign/execute this agreement 

 

    Name *
    Name
    Pleas provide your full address including suburb/city and state and postcode.
    PLEASE PROVIDE A CREDIT LIST FOR THE FOLLOWING: Credit card details are required to charge back any damages/loss of items of the Equipment by the Hirer. After inspecting your order on return to the Hampton Event Hire warehouse (this will happen during business hours); any damages or loss will be reported and invoiced accordingly. You will receive an email with the invoice for loss/damages plus photos of any damaged items. By signing these Terms and Conditions and providing your preferred credit card, the invoice amount will be charged to cover the cost of damage/loss.
    Number of back of card
    The date the form is completed
    Binding agreement between yourself (The Hirer) and Hampton Event Hire confirming that you agree to the Terms And Conditions *